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Class Feedback

Every ICUT on-line class is followed by a survey of all those in attendance. Below are some of the recent comments ICUT has received:

 

"Great for credit unions with a new committee for guidance.  And it helps validate what the Internal Audit function is doing and the Committee needs to oversee." ...Patty at an Oregon credit union attending the Duties & Responsibilities of the Supervisory Committee on -line class on November 12, 2008.

"Yes, he was easy to understand, which considering the topic, could have been quite difficult to relay.  I found his content to be very educational and he reviewed it in a way that made me feel that my level of “non” expertise wasn’t a problem"...Wendy at an Ohio credit union attending the Deliver eMail Permission Marketing on -line class on May 14, 2008.  .

"The specifics on how CUs use these tools I found most interesting"... Pat at a Montana credit union attending the Using Web Tools to Promote Your CU on -line class on March 27, 2008. 

"I really liked the stats information that Tom provided for our own credit union"...Sue from a Pennsylvania credit union attending the CU Collections for Dummies on-line class on March 18, 2008.

"An excellent presentation for our new tellers"...Dave at a Montana credit union attending the Do's & Don'ts of Being a CU Teller on-line class on February 19, 2008

"It was a good class and I picked up a few pointers on improving my PowerPoint presentations"...George at a Massachusetts credit union attending the Powerful Presentation Techniques on-line class on January 23, 2008

Yes, it gave me a good basic knowledge and I was very glad that you used the forms...Tanice at a New York credit union attending the IRA Training 101 on-line class on December 11, 2007

"Lots of great ideas, website address and just to remind me of what I need to watch for.  I especially liked the idea of checking the debt ratio for delinquent loans"...Sandy at a California credit union attending the Advanced Supervisory Committee Training: Loan Risk on-line class on October 16, 2007.

"The most interesting information was the past experiences that speakers encountered, I was grateful that they shared true success stories about the credit union culture change."...Christina at an Arizona credit union attending the Making Your Teller staff a Sales Staff on-line class on June 6, 2007.

"The apparent regulatory differences regarding cell phone contact and the proposed wording on loan disbursement checks I found very interesting."...Ouida at a Colorado credit union attending the CU Collections for Dummies on-line class on May 8, 2007.

"The registration for connecting the day of class was easy."...Pam at a Pennsylvania credit union attending the CU Collections for Dummies on-line class on May 8, 2007.

"The speaker was articulate and made training move at a good pace......very well done."...Roger at a Minnesota credit union attending the CU Collections for Dummies on-line class on May 8, 2007.

"The best method to establish self employment income to offer the greatest opportunity to qualify a member for a loan I found most interesting."...Debbie at a California credit union attending the Understanding Self Employed Taxes on-line class on April 18, 2007.

"I liked the review of Schedule-C"...Steve at a Hawaii credit union attending the Understanding Self Employed Taxes on-line class on April 18, 2007.

"This class was awesome!"...Ron at a Connecticut credit union attending the Learn to Lend 101 on-line class on March 13, 2007.

"I liked the outline in itself. It was a good baseline for us. We are creating a new teller training program and that will give us a great jumping off point. Thanks for a great presentation!"...Tanice at a New York credit union attending the Do's & Don'ts of Being a CU Teller on-line class on January 9, 2007.

"A great program!"...Dale at a Connecticut credit union attending the Do's & Don'ts of Being a CU Teller on-line class on January 9, 2007.

"I thought the entire presentation was beneficial"...Paul at a New York credit union attending the IRA Training 101 on-line class on December 5, 2006.

"I can say that I love being able to have such an extensive library on IRA training available in this format. It provides us the opportunity to involve more of our staff in training opportunities" ...Rhonda at a Missouri credit union attending the IRA Training 101 on-line class on December 5, 2006.

"It was awesome! The speaker provided our new tellers with just enough information to feel more confident about offering better IRA service to our members"...Sue at a Minnesota credit union attending the IRA Training 101 on-line class on December 5, 2006.

"Our committee members felt the program was very good"...Carl at a California credit union attending the Supervisory Committee Training on-line class on October 18, 2006.

"AN EXELLENT WAY TO LEARN. OUTSTANDING!"...Theodore at a California credit union attending the Supervisory Committee Training on-line class on October 18, 2006.

Great program! This program was extremely helpful to me as a supervisor & gave my tellers a great insight as to what we are about as a credit union. The work ethics and what bosses want & don’t want was a wonderful way to reinforce what I’ve been “expecting” my employees to know.  I am including your information for future employees as well as utilizing for present employees....Penny at an Oregon credit union attending the Do's & Don'ts of Being A CU Teller on-line class on June 13, 2006.

"We had 22 from our credit union attend. The content met our expectations. The topic stayed on track and was very useful information."...Blanca at a Florida credit union attending the Understanding Self-Employed Taxes on-line class on April 5, 2006.

"It was really nice to have an opportunity to interact with the speaker during the session"...Ellen at a Washington credit union attending the IRA Training 101 on-line class on March 16, 2006.

"The subject matter is fantastic. It seems the knowledge that is there is deeper than the many generalizations put out in this webinar. I would almost suggest having separate webinars on pieces of the outline topics"...Lisa at a Vermont credit union attending the Converting to a Sales Culture on-line class on March 8, 2006.

"I thought it was very informative and it was not a long program"...Penny at a Florida credit union attending the Converting to a Sales Culture on-line class on March 8, 2006.

" We were very pleased with the discussion, particularly on the need for having the CEO's support and incorporating individual performance goals into the overall performance appraisal system."...Tom at a Connecticut credit union attending the Converting to a Sales Culture on-line class on March 8, 2006.

" I liked the open discussion that was available.  Many times these on-line calls allow the speaker to speak and then maybe 10 minutes at the end for all the questions.  I think time has to be controlled but like being able to ask a question when the topic is being discussed"...Mike at a Tennessee credit union attending the Improve Your CU's ROA on-line class on Feruary 21, 2006.

"Five employees attended this course and found the information to be current and relevant in becoming lenders". ...Dave at an Illinois credit union attending the Learn to Lend on-line class on January 2006.

"It was all very good and useful.... We're really focusing on member service and sales training so courses in these areas are of particular interest to me."...Judy at an Oregon credit union attending the Improving CU Member Services on-line class on April 19, 2005.

"We have never had any instruction on underwriting based on tax returns. As stated in the class in the past we did not have many self employed borrowers. We are encountering them more often, I found from the class exactly what I should be using as the actual income for a self employed borrower. This class was very informative on underwriting loans to self employed borrowers." ...Sheila at a Pennsylvania credit union attending the Understanding Self-Employed Taxes on-line class on April 12, 2005.

The 12 steps to motivating employees was awesome!!  I've actually started using them, including the Good morning and responses to How are you? ...I really enjoyed the open forum at the end when you gave the participants time to get their specific questions answered by the "pros".   Thanks for the great webinar!...Michelle at a Wisconsin credit union attending the Magic of Motivation on-line class on October 20, 2004.

"The speakers were great. Their presentations are easy to understand especially with a topic like Sexual Harassment"...Leida at a Nevada credit union attending the Sexual Harassment Training on-line class on October 5, 2004.

"This was an excellent webinar-I found the registration process very easy to follow--This type of training is very efficient in that I do not have to travel,  and instead can gain more knowledge right from my own office!  I love it!"...Shelli at a South Dakota credit union attending the e-Marketing For Credit Unions on-line class on June 15, 2004.

"I really liked the idea of having a pop up on the Home Page about new products.  I hadn’t thought of that."...Rose at a Florida credit union attending the e-Marketing For Credit Unions on-line class on June 15, 2004.

"I still can't believe cuSchool covered that much material in 75-80 minutes. The entire program moved very quickly, provided numerous ideas for improving our eMarketing strategy and kept our interest the entire time. Also the questions asked at the end by the other participants were most interesting"....T.J. at a Connecticut credit union attending the e-Marketing For Credit Unions on-line class on June 15, 2004.

"Very insightful........We're looking to employ email marketing and and the unsubscribe/compliance information was very helpful.........Just a great forum for sharing information." ...Michel at a Florida credit union attending the e-Marketing For Credit Unions on-line class on June 15, 2004.

"He seemed to be a very dynamic speaker and we liked his example / idea about an event based incentive (fish bowl)"...Julie at a Texas credit union attending the Cross-selling Your Credit Union on-line class on May 4, 2004.

"We were all impressed with the amount of material you covered.   You helped to reinforce our direction and duties.  Your material also helped to validate the work we have accomplished up to this point. Your Sample Year Schedule is a very big help.  As a committee, we are pretty green and we are trying to learn how to function effectively.  Also, the portion on ID Theft and fraud was a big eye-opener.  Actually, I would have to say that almost everything you offered today either helped to validate that we were on the right tract or helped to guide us in the right direction." ...David at a California credit union attending the Duties & Responsibilities Of the Supervisory Committee on-line class on April 20, 2004.

"It was really a great program, and a reinforcement of what we already know - laughter really DOES help the medicine go down." ...Bridget at a Minnesota credit union attending the Creating FUN in the Credit Union on-line class on March 30, 2004.

"We found "Creating Fun in the CU" to be well worth the investment of both time and money and are looking forward to implementing some of the ideas.  Thanks for a great webinar."
...Jackie at a Michigan credit union attending the Creating FUN in the Credit Union on-line class on March 30, 2004.

"This is a great orientation for new employees."
...Kathy at a Texas credit union attending the Credit Union Orientation on-line class on March 16, 2004.

"Marilyn really presented the material in a way that was easy to follow and understand. I found her to be very articulate and will recommend this particular class to my fellow co-workers."
...Tom at a Connecticut credit union attending the Sexual Harassment Training on-line class on March 2, 2004.

"The length of time was perfect."
...Kim at a North Carolina credit union attending the Sexual Harassment Training on-line class on March 2, 2004.

"Attending the web seminars offered through cuSchool is a very cost effective and valuable resource for our staff.  The content of each seminar we have attended has been well organized, easy to follow and has enabled us to provide valuable information to many more of our employees than could have been accomplished through formal classroom learning"...Suzie at  an Ontario credit union attending the Granting Credit To CU Members on-line class on February 17, 2004.

"As a supervisor I found the whole program informative and would like to use it for new hires in the future.  I have inquired already about more sessions and am purchasing the tape because I feel it would be a great overview for established tellers also.  I don’t feel I could pinpoint any one area as being most valuable."....Pam at a New York credit union attending the Do's & Don'ts Of Being A CU Teller on-line class on January 20, 2004.

"This training is great for any new employees just starting out as a teller"....Kelly at a Massachusetts credit union attending the Do's & Don'ts Of Being A CU Teller on-line class on January 20, 2004.

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Last modified: November 15, 2008