Welcome to ICUT's credit union management and staff program that offers a variety of training and technical assistance. This program is divided into three sections, the Credit Union Manager's Guide,  the Do-It-Yourself Credit Union and the Staff: Member Services module.

The Credit Union Manager's Guide is a professional reference manual that offers executives the information necessary to understand the specific management issues for credit unions. The guide provides one manager's perspective on what specific policies and procedures are needed for a successful credit union.

The Do-It-Yourself Credit Union consist of a variety of programs that will empower management to perform higher level activitities without having to rely on expensive outside consultants. Each program will offer the ideas and/or assistance necessary to complete the specific tasks.

The Staff: Member Services module will offer employees working in the member services department(teller operations) technical information related to the conduct of business. This section details the "Do's & Don'ts" of Being a Credit Union Teller" designed especially for Member Service Representatives, as well as provide a thorough explanation of some of the operating issues unique to this segment of credit union operations.  

ICUT members wanting to proceed to the remainder of the Supervisory Committee's module of the ICUT facility CLICK HERE.

Non-ICUT members wanting to proceed to the remainder of the Board of Director's module of the ICUT facility CLICK HERE.