Management & Staff
Welcome to ICUT's credit union management and staff program that offers a variety of training and
technical assistance. This program is divided into three sections, the Credit Union Manager's
Guide, the Staff: Member Services module and the Archived Training Center.
The Credit Union Manager's Guide is a professional reference manual that offers executives the
information necessary to understand the specific management issues for credit unions. The guide
provides one manager's perspective on what specific policies and procedures are needed for a
successful credit union.
The Staff: Member Services module will offer employees working in the member services
department(teller operations) technical information related to the conduct of business. This section
details the "Do's & Don'ts" of Being a Credit Union Teller" designed especially for Member Service
Representatives, as well as provide a thorough explanation of some of the operating issues unique
to this segment of credit union operations.
The Archived Training Center provides free access to some of cuSchool's archived training
classes conducted by qualified professionals within the financial industry on operational and
compliance issues impacting credit unions.
ICUT members wanting to proceed to the remainder of the Board of Director's module of the ICUT
facility CLICK HERE.
Non-ICUT members wanting to proceed to the remainder of the Board of Director's module of the
ICUT facility CLICK HERE.
WARNING: This ICUT Website Facility has a 1998 copyright by ICUT Services, P.O. Box 115, Marion, CT 06444 USA. Unauthorized
reproduction of this website or its contents is prohibited by federal law and subject to criminal prosecution.